Privacy Policy

Who We Are

Ignite Throb operates as a cryptocurrency and blockchain education platform based in Taiwan. We provide educational resources, market analysis, and blockchain technology insights to help individuals understand the digital currency landscape. Our commitment extends beyond education — we believe your privacy should never be compromised in your learning journey.

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, subscribe to our services, or interact with our educational content. We follow Taiwan's Personal Data Protection Act and international privacy standards to ensure your data receives the highest level of protection.

Information We Collect

Information Automatically Collected

When you browse our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, and time spent on different sections. We use this data to understand how people interact with our educational resources and to improve the overall user experience.

Our learning management system tracks your progress through educational modules, quiz results, and completion rates. This information helps us personalize your learning path and ensure you're getting the most value from our blockchain education programs.

How We Use Your Information

We use your personal information primarily to deliver high-quality cryptocurrency and blockchain education. This means customizing content based on your experience level, sending relevant market insights, and providing technical support when needed.

• Delivering personalized educational content and course recommendations
• Processing enrollment in our blockchain education programs
• Sending market analysis updates and educational newsletters you've subscribed to
• Providing customer support and responding to your inquiries
• Improving our website functionality and educational content based on user behavior
• Complying with legal requirements and protecting against fraudulent activity

Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. However, we do work with trusted service providers who help us deliver our educational services effectively. These partnerships are governed by strict data protection agreements.

Service Providers We Work With

• Payment processors who handle subscription fees and course payments securely
• Email service providers for delivering educational content and course notifications
• Cloud hosting services that store our educational platform and user data
• Analytics providers to understand how our educational content performs
• Customer support tools that help us respond to your questions quickly

We may also share anonymized, aggregated data about learning patterns and course effectiveness for research purposes or industry reports. This data never includes personal identifiers and cannot be traced back to individual users.

Your Rights and Control

Your Data Rights Include

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct any inaccurate personal information in your account
• Deletion: Request deletion of your personal data, subject to legal and operational requirements
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to processing based on legitimate interests or direct marketing

To exercise these rights, contact our privacy team at support@ignitethrob.com. We'll respond within 30 days and may need to verify your identity before processing certain requests. Some requests might take longer if they're particularly complex, but we'll keep you informed throughout the process.

Data Security and Protection

Protecting your information is a top priority, especially given the sensitive nature of financial education and the cryptocurrency space. We implement multiple layers of security to safeguard your personal data against unauthorized access, alteration, or disclosure.

Security Measures We Implement

• SSL encryption for all data transmitted between your browser and our servers
• Secure cloud infrastructure with regular security audits and monitoring
• Access controls ensuring only authorized personnel can handle personal data
• Regular security training for all team members who handle user information
• Backup systems with encryption to prevent data loss
• Incident response procedures to address any potential security issues quickly

While we take extensive precautions to protect your data, no system is completely immune to security threats. We continuously monitor for vulnerabilities and update our security practices to address emerging risks in the digital landscape.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

When data reaches the end of its retention period, we securely delete it from our systems. If you request deletion before the standard retention period ends, we'll honor that request unless we have a legal obligation to retain specific information.

International Data Transfers

As a Taiwan-based company serving students globally, we sometimes transfer data to countries outside Taiwan for processing. This happens when we use international service providers for cloud hosting, payment processing, or educational platform features.

All international transfers are protected by appropriate safeguards, including standard contractual clauses approved by data protection authorities. We ensure that any country receiving your data maintains adequate protection standards or has additional safeguards in place.

Before transferring data internationally, we evaluate the privacy laws of the destination country and implement additional protections if needed. You can request specific information about how your data is protected during international transfers by contacting our privacy team.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how people use our educational platform. These small files help us remember your preferences, track your learning progress, and provide personalized content recommendations.

Types of Cookies We Use

• Essential cookies that enable core website functionality and secure access
• Performance cookies to analyze website usage and improve educational content
• Functional cookies to remember your preferences and learning settings
• Targeting cookies for relevant educational content and course recommendations

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

Minor updates that don't affect how we collect or use your personal information might be made without advance notice. We recommend checking this page periodically to stay informed about our privacy practices.

If you disagree with any changes to our privacy policy, you can close your account or contact us to discuss your concerns. Continuing to use our services after policy changes indicates your acceptance of the updated terms.